Wholesale Flowers.co.nz terms and conditions

Terms and Conditions

Terms And Conditions

Product
All prices are in New Zealand dollars. Prices displayed do not include Goods and Services Tax. Delivery carton and all applicable packaging materials are included in the delivery price - you'll see this as you go through the checkout process. As flowers are subject to seasonal availability, the images represent a guide as to the product offered, if the exact product displayed by photo on the site is not available a similar one may be sent, but will not be of a lower value so you are not disadvantaged.

Delivery
Orders ideally should be placed 7 -10 days in advance. All orders / supply are subject to grower availability and supply at the time - if supply is an issue we will be in touch Flowers aren't a manufactured item, growers can only pick the flowers that are blooming at the time of harvesting.

For immediate ( short notice )Orders - if they are received before 2am Monday to Friday, they will be delivered the same day within the Auckland City region, subject to supply being available, if a product is not available you will be contacted on the number supplied.

Delivery addresses outside of Auckland can only receive flowers Tuesday - Friday, as couriers don't pick up on Sundays for Monday delivery.

Immediate Orders that are received after 2am will be delivered the following day, subject to product availability, however there are no deliveries on Saturday,Sunday or Public Holidays.

We don't deliver to "RD" - Rural Delivery addresses, due to the delay that may occur in getting the flowers to you in good condition.
Check here to see if your address is RD
Am I rural ? click to see - postcode finder

If the address finder shows "no postal delivery" then you are certainly RD.

Once you have placed an order and it is accepted, a receipt will be emailed to the email address you have specified.

Requests for delivery at certain times of the day cannot be accommodated. We utilse different couriers for different areas where they specialise. We don't organise their delivery runs so cannot guarantee a delivery time. Although for large bulk orders we are able to liase with you to find a suitable time, so that you are able to receipt them in upon arrival.

Please note that if a recipient is unreachable and there is a "secure" place to leave the flowers, then our couriers will do so at individual courier driver discretion. They will not phone a recipient to advise a time of delivery, or location the product is left. If there is not a secure place then the flowers are returned to the courier Depot for an alternative delivery time. If this is the case you will be charged for another delivery, as we are charged for all attempts if the first delivery is not successful.

Freight Cost

The cost of the freight that is generated on the website when placing an order is based on the calculation of your order fitting into one ( 1 ) carton - size as prescribed by our cartage contractors. If we need to use more than one carton to pack your order, additional freight will be charged for every additional carton used.

Cancellation of Order
If you wish to cancel your order you must notify us by email as soon as possible. If we have already ordered your flowers or foliage, or already dispatched your order we cannot retrieve it and it will be charged to you as per a normal order.

Terms And Conditions of use
Use of this website is deemed to be acceptance of the terms and conditions contained in this policy.Wholesaleflowers.co.nz may vary this policy at any time. Wholesaleflowers.co.nz Terms of Use and Privacy Statement policy applies to anyone who visits the Wholesaleflowers.co.nz website. In this Terms of Use and Privacy Statement and in general throughout the website, "we" means Wholesaleflowers.co.nz, where the word "you" is used this is referring to you, the person visiting our website. Wholesaleflowers.co.nz endeavours to ensure the information in this website is accurate, but does not accept liability for any error or omission. All warranties, whether express or implied, as to the accuracy or completeness of the information contained on this website, or in respect of any products or materials referred to on this website, are excluded to the extent permitted by law.

Copyright
This website is protected by copyright. The copyright in all materials displayed or available on this website belongs to Wholesaleflowers.co.nz unless otherwise stated. No material from this website may be reproduced, adapted or distributed, in whole or in part, or on any media without written permission (which includes electronic form) from Wholesaleflowers.co.nz.

Company legal description
Fresh Cut Flower Wholesalers (1992) Limited
500 Mt Wellington Highway
Mt Wellington
1060
Auckland
New Zealand

(Fresh Cut Flower Wholesalers (1992) Ltd is a New Zealand registered and owned company)

Security
All your personal details are protected on this website by secure SSL encryption. May websites including major banks use SSL encryption. SSL encrypts all your personal information including credit card number, name and address so that it cannot be read over the internet. Ordering on our website is completely safe. We have gone to every possible length to ensure the security of your personal information. This includes automatic destruction of your credit card details once your order has been processed

YOUR PRIVACY
Wholesaleflowers.co.nz respects your right to privacy. This means we will not release or make available your personal information or name to other companies or organisations, other than what is required to fulfill your order. In order to improve our customer service, we do keep track of customer details and purchasing history.

Click to enquire by emailClick to enquire by email

Contact Us

Fresh Cut Flower Wholesalers 1992 Ltd
500 Mt Wellington Highway
Mt Wellington
Auckland
Email Us

Payments

All prices are in New Zealand dollars.
Prices include GST.
Visa, Mastercard & Diners Club accepted.

Credit cards Payment Processor Secure socket layer

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